Privacy Policy & Cookie Notice

Effective Date: October 7, 2026

At The Solstice Lane, operated by Anthony Mckiernan, we respect your privacy and understand the importance of handling personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, shared, and protected when you visit thesolsticelane.com, create an account, contact us, subscribe to communications, or purchase products through our website.

This policy also explains how cookies and similar technologies may be used to support website functionality, improve your shopping experience, understand website activity, and help us operate our online store.

By accessing or using The Solstice Lane website, you acknowledge the practices described in this Privacy Policy. Where required by applicable law, we will request consent before collecting or using certain categories of information.

1. Information We May Collect

The information we collect depends on how you interact with our website and services. We may collect information that you provide directly as well as certain technical information generated when you browse the website.

Personal and Contact Information

When you place an order, create an account, or contact us, we may collect information such as:

First and last name
Billing address
Shipping address
Email address
Telephone number

Order and Transaction Information

When you make a purchase, we may collect or process information related to the transaction, including:

Products ordered
Order value and transaction history
Shipping method and delivery preferences
Billing and payment-related information
Returns, refunds, cancellations, or exchange information

Account Information

If customer account functionality is available and you choose to create an account, we may process information associated with that account, such as login credentials, saved addresses, account preferences, order history, and other account settings.

Technical and Usage Information

When you browse The Solstice Lane, certain technical information may be collected automatically through cookies, server logs, analytics tools, and similar technologies. This may include:

IP address
Browser type and version
Device type
Operating system
Approximate geographic region derived from technical information
Pages viewed and links selected
Referral pages or sources
Date, time, and duration of website visits
Shopping cart and website interaction information

Marketing and Communication Preferences

If you choose to subscribe to promotional emails or other marketing communications, we may collect your contact information together with your subscription and communication preferences.

2. How We Collect Information

We may collect information when you:

Visit or browse our website
Add products to your shopping cart
Place an order
Create or manage a customer account
Contact customer service
Submit a return, refund, or other service request
Subscribe to newsletters or promotional communications
Interact with website cookies, analytics tools, or similar technologies

Some information is provided directly by you, while other information may be collected automatically as part of the normal operation, security, and performance of our ecommerce website.

3. How We Use Your Information

We use personal information only for legitimate business purposes related to operating The Solstice Lane and providing our products and services.

These purposes may include:

Processing and confirming customer orders
Arranging shipment and delivery
Sending order confirmations, shipping updates, and service-related communications
Providing customer support and responding to inquiries
Managing returns, refunds, cancellations, and exchanges
Maintaining customer accounts and saved preferences
Improving website usability, navigation, and performance
Understanding how visitors use our website
Maintaining website security and preventing unauthorized activity
Detecting and reducing fraudulent transactions
Maintaining records required for accounting, tax, legal, or operational purposes
Sending marketing communications when permitted by applicable law or when you have chosen to receive them

We do not use personal information for purposes that are materially different from those described in this policy without providing appropriate notice when required.

4. Payment Information and Transaction Security

Payments made through The Solstice Lane may be processed by third-party payment service providers. These providers may collect the payment information necessary to authorize and complete your transaction.

The Solstice Lane does not need to retain your complete payment card number in order to operate the website when payment information is processed directly by an authorized payment provider.

We take reasonable administrative and technical measures designed to protect information transmitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also protect their account credentials and avoid sharing passwords or other sensitive account information with unauthorized individuals.

5. Cookies and Similar Technologies

The Solstice Lane may use cookies and similar technologies to operate the website, remember customer preferences, support ecommerce functionality, measure website performance, and better understand how visitors interact with our store.

A cookie is a small data file that may be stored on your browser or device when you visit a website.

Cookies May Be Used To:

Keep products in your shopping cart
Remember account or website preferences
Maintain website sessions
Support checkout functionality
Improve page performance and usability
Understand website traffic and visitor behavior
Measure the effectiveness of website content
Support marketing or advertising activities where permitted
Help detect suspicious, fraudulent, or unauthorized activity

6. Types of Cookies We May Use

Essential Cookies

Essential cookies help provide core website features such as page navigation, shopping cart functionality, account access, checkout processes, security, and session management. Certain parts of the website may not function correctly without these cookies.

Preference Cookies

Preference cookies may remember choices you make while using the website, allowing us to provide a more consistent browsing experience during future visits.

Analytics and Performance Cookies

Analytics technologies may help us understand how visitors reach the website, which pages are viewed, how customers navigate between pages, and where website functionality may be improved.

Marketing Cookies

Where applicable and permitted, marketing technologies may help measure advertising performance, understand the effectiveness of marketing campaigns, or provide content and promotions that may be more relevant to visitors.

7. Managing Your Cookie Preferences

Most internet browsers allow you to control, limit, or delete cookies through browser settings. Depending on your browser, you may also be able to receive notifications before certain cookies are stored.

Please be aware that disabling essential cookies may affect important website features. For example, certain shopping cart, login, checkout, or preference functions may not operate as intended when cookies are restricted.

Your browser's privacy or cookie settings provide additional options for controlling cookies placed on your device.

8. Third-Party Service Providers

To operate an ecommerce business, The Solstice Lane may work with third-party companies that provide services on our behalf. These providers may receive information that is reasonably necessary to perform their services.

Examples may include:

Payment processors
Shipping and delivery providers
Website hosting and infrastructure providers
Analytics providers
Email and communication platforms
Customer service technologies
Fraud detection and website security providers
Advertising or marketing service providers

These third parties operate under their own privacy practices and may process information according to their respective privacy policies and applicable legal obligations.

We seek to use service providers that are appropriate for the services they perform and limit the information provided to what is reasonably required for those services.

9. Sharing of Personal Information

We may share personal information when reasonably necessary to operate our business, complete customer transactions, provide requested services, comply with legal requirements, or protect the website and its users.

Information may be disclosed to service providers supporting payment processing, shipping, website hosting, analytics, customer communication, fraud prevention, and other business operations.

We may also disclose information when reasonably necessary to:

Comply with applicable laws, regulations, court orders, or lawful requests
Protect the rights, property, or security of The Solstice Lane
Protect customers or other website users
Investigate suspected fraud, misuse, or security incidents
Complete a business transaction involving a transfer, restructuring, or sale of business assets, where permitted by law

The Solstice Lane does not sell personal information simply in exchange for monetary payment.

10. Data Retention

We retain personal information for only as long as reasonably necessary for the purposes for which it was collected and for legitimate business, accounting, tax, fraud prevention, dispute resolution, and legal compliance purposes.

Retention periods may vary depending on the type of information, the nature of the transaction, applicable legal requirements, and whether the information is required to resolve a customer service matter.

When information is no longer reasonably required, we may delete, anonymize, or otherwise dispose of it in accordance with our operational and legal requirements.

11. Your Privacy Choices and Rights

Depending on where you live and the privacy laws applicable to you, you may have certain rights relating to your personal information.

These rights may include the ability to:

Request information about personal data we maintain about you
Request access to certain personal information
Request correction of inaccurate personal information
Request deletion of certain personal information
Request restrictions on certain processing activities where applicable
Withdraw certain consent previously provided
Opt out of eligible marketing communications

Privacy rights vary by jurisdiction, and certain rights may be subject to legal exceptions. We may need to verify your identity before completing certain privacy-related requests in order to help protect customer information from unauthorized access.

To submit a privacy request, contact us at support@thesolsticelane.com.

12. Marketing Communications

If you voluntarily subscribe to The Solstice Lane promotional communications, we may send you information about products, new arrivals, styling inspiration, promotions, or other store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe option included in the applicable email or by contacting our customer support team.

Please note that opting out of promotional emails does not prevent us from sending transactional or service-related communications that are necessary for an existing order, account, return, refund, security matter, or customer service request.

13. Children's Privacy

The Solstice Lane is an ecommerce website intended for customers who are legally permitted to make online purchases. We do not knowingly seek to collect personal information directly from children under the age of 13.

If we learn that personal information from a child under 13 has been collected in circumstances where parental or legal authorization was required, we may take appropriate steps to delete the information.

14. External Websites and Third-Party Links

Our website may contain links to websites or services operated by third parties. Once you leave The Solstice Lane website, the privacy and security practices of those third-party websites may apply.

We encourage customers to review the privacy policies of third-party websites before providing personal information to them. The Solstice Lane is not responsible for the privacy practices or content of independently operated third-party websites.

15. Information Security

We use reasonable administrative, organizational, and technical measures designed to help protect personal information against unauthorized access, alteration, loss, misuse, or disclosure.

Because internet-based services involve inherent security risks, no website or electronic data transmission method can provide an absolute guarantee of security. Customers should use secure devices, protect account credentials, and contact us if they believe their account or personal information may have been compromised.

16. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time to reflect changes to our website, services, technologies, business operations, or applicable legal requirements.

When changes are made, the revised version will be published on this page and the effective date may be updated accordingly. We encourage customers to review this page periodically to remain informed about our privacy practices.

17. Contact The Solstice Lane

If you have questions about this Privacy Policy, cookie practices, personal information, or a privacy-related request, please contact us using the details below.

The Solstice Lane
Operated by: Anthony Mckiernan
25 Stonecrest Rd
Ridgefield, CT 06877-2521
United States

Email: support@thesolsticelane.com
Phone: +1 (203) 438-6725

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)

We aim to review customer privacy inquiries and provide an appropriate response within a reasonable period based on the nature of the request and any applicable legal requirements.